CHILDREN POLICY
• Child under 3 years sharing with adults free of charge
• Child between 3 to 12 years sharing with 2 adults will be charged 50% of adult per person sharing rate.
• 2 Children between 3 to 12 years sharing with 2 adults, each child will be charged 50% of adult per person sharing rate.
• Child between 3 to 12 years sharing with 1 adult, child will be charged 50% of adult per person sharing rate and adult will pay single room rate
• 2 Children between 3 to 12 years sharing with 1 adult, each child will be charged 50% of adult per person sharing rate and adult will pay single room rate
• Child above 12 years will be charged full adult rate.
Please note :
• Children under 12 years are not allowed to stay alone in a tent
RATE INCLUSIONS AND EXCLUSIONS
Rates Include:
• Accommodation Based on Full board (Dinner / Breakfast / Lunch or Picnic lunch box)
• Tea and coffee during meals
Rates Exclude:
• Laundry
• Game drives
• Park entry fee
• Camping fee
• Flight, airport taxes and airstrip transfer Medical
• Evacuation Insurance and Flying Doctors
• Sodas, Wines, Champagne, Spirit, Local Beer and Water
• Tips and Items of Personal nature
SINGLE SUPPLEMENT
• The single rent rate is applicable for the first 2 rooms per booking, any extra single room will be charged addition USD 100 on single room rate
FAMILY ROOM POLICY
The following applies for Adults and Children sharing in family rooms :
• We have family rooms available at each of our properties which can accommodate up to a maximum of 5 people.
• If there is a group of 4 or 5 adults: (all above the age of 13 years) each adult will be charged the same costs as a triple adult per person sharing.
• If there is a group of 4 people; 2 adults and 2 children (under the age of 13 year), the adults will be charged double rate per person sharing rate and the children will be charged 50% of the adult per person sharing rate.
• If there is a group of 4 people; 3 adults and 1 child (under the age of 13), the adults will be charged as a triple rate and child will be charged as 50% of double adult per person sharing rate.
EASTER, CHRISTMAS AND NEW YEAR SUPPLEMENT
Easter Supplement: A supplement of USD20 per person / per night will be applicable on the 29, 30, 31 March & 1 April 2024.
Christmas and New Year Supplement: A supplement of USD20 per person / per night will be applicable on the 24, 25, 26, 31 Dec 2024 & 1 Jan 2025.
PRIVATE BREAKFAST, LUNCH OR DINNER UNDER TORTILIS ACACIA
Private Breakfast under Tortilis Acacia can be arranged for a supplement of USD 25 per person / per meal.
Private Lunch or Dinner under Tortilis Acacia can be arranged for a supplement of USD 35 per person / per meal
EXTRA MEALS, DRINKS AND HAMPER CHARGES
Cake USD 30 per group
Lunch: USD 30 per person
Dinner: USD 30 per person
Picnic lunch box : USD 25 per person
Lunch for pass by: USD 40 per person (booking needs be done 14 days prior to arrival).
A bottle of Non-alcoholic Champagne can be arranged at an extra cost of USD 25 per bottle
If guests opt for a warm lunch instead of the picnic lunchbox, there will be an extra cost of $20 per hamper (booking needs to be done 14 days before arrival).
CANCELLATION AND AMENDMENT POLICY
The following terms will apply for any Cancellation/Amendments or reduction in numbers of rooms or guests for any booking.
• Between 30 days to 15 days prior to arrival date: 20% cancellation fee will apply.
• Less than 15 days or no show : 100% cancellation fee will apply.
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